Being a small library I’m not sure how well used such an online service would be at this stage. With lots of promotion it may take off, particularly with the younger members but we would need to have the time to be able to keep it maintained. Most of our patrons enjoy the face to face service we already offer and would not bother to rate or review items in our collection or services we offer.
We do have an Ask A Local Librarian - link on our website with a link to the State Library of NSW Ask a librarian service. We do get occasional requests from people from other areas who usually need information about some aspect of our community or its history – genealogy requests more often than not.
The possibilities for the future are endless, however and I would love to think that within a couple of years our library will also be way up there with the best of the big libraries. This course is showing me so many ways that we could improve or complement our existing service which is so exciting and I look forward to being able to implement some of them eventually. I just have to remember – baby steps!
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